We accept all major credit cards. Since all dumpsters must be paid for prior to delivery, a credit card must go on file. Most clients pay online with their credit card. Repeat customers with an active, ongoing account with us may pay by check.

It’s always a good idea to cover your dumpster with a tarp if it is going to rain, especially if you are loading it with items that retain water such as carpet, a mattress, or other absorbent items.

Use the contact button in the navigation or call (407) 930-7638

If your credit card doesn’t go through when ordering a dumpster on our website, you’ll have to use another credit card or contact your credit card provider. Sometimes this happens due to no fault of your own. Web-processed credit card transactions occasionally trigger card servicers for possible fraudulent activity. In this case, you may need to contact them first to remove the hold on the card.

If your credit card doesn’t go through, for overage or additional days then, a Toucan Representative will call you to get another credit card or arrange for a different method of payment. You can contact us to arrange another form of payment or to use a different credit card.

You may update your reservation online. Any changes to orders must be made 24 hours prior to the scheduled delivery of the dumpster. Orders must be canceled at least 24 hours prior to scheduled delivery in order to avoid a trip charge (trip charges range from $150 to $275).

If the Toucan Dumpsters driver is unable to access the dumpster for any reason (customer’s fault or not), the renter will be billed a trip charge (trip charge range from $150 to $275 based on location).

If a missed pick-up causes the dumpster to be at the property for longer than the contracted time, the renter will also be billed per day until the dumpster is picked up (refer to the signed rental agreement for the rate on additional days).

All dumpster rentals include 7 Days of rental FREE. You MUST schedule pick up online when you are finished with the dumpster. To schedule a pick-up at anytime click here. No Sunday pick-ups.

You can use our easy online form to schedule your current dumpster to be picked up and purchase your additional dumpster. Both of these should be done at the same time and done on our easy-to-use website. Click here to schedule pick up of a full dumpster and order a new dumpster for delivery.

Trash can be dirty and normal disposal of waste is expected. Any substantial or material damage done to a dumpster will be billed to the renter. Significant dents, damage to doors or hinges, exterior paint scratches, overloaded material, and items that tear/dent the dumpster are examples of damage that Toucan Dumpsters will charge a renter for. The renter will be billed for repair as well as loss of use while dumpsters are unavailable for repairs, so please take special care when using the rented dumpster.

Simply update your rental online with an updated order form. Please make sure to check your signed rental agreement for pricing on additional days past the 7 FREE Days included.

Our top priorities will ALWAYS be safety and abiding by the law. Our trucks have a specified legal weight limit which dictates the 4-TON max capacity on our dumpsters. In the event this weight limit is exceeded, the Toucan Dumpsters driver may refuse to pick up until the dumpster is unloaded to a safe weight at the renter's expense. If an additional dumpster is needed to remove material from the overloaded dumpster, another dumpster can be ordered for delivery online. Please remember the initial rental continues until the dumpster is loaded at a safe amount. If this issue causes your rental to exceed the included 7 days, you will be billed for each additional day at the specified rate (refer to the signed rental agreement for this rate).

Each container, no matter the size, has a specific MAX WEIGHT LIMIT of 4 tons (8,000 lbs.).

Dumpsters can NEVER be loaded over the sidewalls for any reason. Do not do this.

If dumpsters are loaded above the sidewalls, Toucan Dumpsters may refuse to pick up the dumpster and will charge the customer a trip charge (trip charge range from $150 to $275 based on location and day of service). The renter must then unload the dumpster at their own expense and time to below the sidewall top.

Please remember the rental continues until the dumpster is loaded to a safe amount/level. If this issue causes your rental to go beyond the included 7 days you will be billed for each additional day at $25 per day.

You can stack all the way to the top of the sidewalls. Dumpsters may never be loaded above the sidewalls.

12-Yard Dumpsters: 8 feet wide, 12 feet long, 43 inches tall (3 feet 7 inches tall) 18-Yard Dumpsters: 8 feet wide, 12 feet long, 63 inches tall (5 feet 3 inches tall) Please note that regardless of the dumpster height, our delivery truck needs 9 feet of clearance to enter/exit and 14 feet of clearance to tilt (load and unload).

Please note that regardless of the dumpster height, our delivery truck needs 9 feet of clearance to enter/exit and 14 feet of clearance to tilt (load and unload).

Please check with your local municipality. Permits are often required for dumpsters to be placed on the street and sometimes this is expressly prohibited. Dumpster Group is not responsible for any fines/fees from HOA’s or local code enforcement that a renter incurs OR any fines or costs Dumpster Group incurs for following directions of a renter. Renter will be charged.

Usually not, however, the trucks used for delivery including the weight of a full roll-off dumpster can be very heavy. Some renters choose to provide plywood and/or 2x4's for our delivery driver to place under the wheels and legs of the dumpster. Dumpster Group assumes no liability and is not responsible for any damage to any property.

No, not really! Just please be sure to give any special instructions on your order form during checkout. If there are no special instructions driver will use his/her best judgment and experience. If no special instructions are on the order form and relocation of the dumpster is required, the customer will be billed a trip charge (trip charges range from $150 - $250). Our experienced drivers always have the last say in where a dumpster is dropped based on safety and property protection. Please remember we need a flat hard surface to deliver and pick the dumpster. We try WHENEVER possible to NOT place dumpsters on grass, sand, dirt, or a heavily sloped driveway. For removal; the customer agrees to provide unobstructed access to the dumpster rental equipment on the scheduled pick up day; if the dumpster rental is inaccessible, the customer is subject to additional pick up charges, and or a trip charge (trip charge range from $150 to $275 based on location and day of service) as per terms and conditions apply to the agreement.

YES! All of our dumpsters have barn doors on the rear that allow you to walk right into them and load large items. Just make sure to fully secure the doors when you are finished filling the dumpster to avoid loss of waste when the dumpster is picked up.

Pricing does not include the $0.04 per pound of waste you add to the dumpster, any additional hauls requested, any overage of agreed-upon days of rental, any overages in total weight, any damage to dumpsters, or any inappropriate waste filling of dumpster. Any of the above misuses of the rental dumpster will incur additional charges to the renter.

The price of your dumpster rental includes a one-time delivery and one-time pick-up, 7 FREE days of rental, and the fuel, environmental fees, and taxes associated with the dumpster size and weight ordered. It's an additional $0.04 per pound of weight that you put into the dumpster. If a dumpster is kept longer than 7 days, is damaged, or has inappropriate waste in it, additional charges will be incurred by the renter. All waste will be disposed of in a fully approved and licensed disposal facility.

We will charge the credit card on file 4 times the amount of the fee we get charged for any and all prohibited/hazardous materials in the dumpster as well as a $250 container cleaning fee.

Assume a product is hazardous if the label contains ANY of the following words: pesticide, fertilizer, warning, poison, acid, danger, caustic, flammable.